Content of the material
How do I stop my router from dropping connection?
Here are some potential fixes for your Internet keeps dropping connection issues: Move closer to the Wi-Fi router / hotspot. In case of suspected interference – move your router in a different place. Update your network adapter drivers and modem / router firmware by checking the manufacturers’ websites.
How do I know if my modem needs replacing?
Signs that You Need to Replace Your Modem
- The modem won’t turn on.
- You can’t connect to the internet at all.
- Internet connection drops in and out randomly.
- Internet speed is inconsistent or is consistently slower than it used to be.
- You frequently need to reset the modem to get it functioning properly.
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Causes of Modem Not Connecting to Internet
There could be several reasons why you can’t connect to the internet, but here are some common issues relating to the modem:
- Loose power or coax connections
- Damaged Ethernet cable connections
- Miscommunication with the router
- Overheating
- Outdated firmware or equipment
Before you start troubleshooting the modem, try connecting to your Wi-Fi network on another device. If you can, then the problem lies with your device. If you can’t connect to your Wi-Fi network at all, then the problem likely lies with your router, not your modem. In such cases, your focus should be on fixing your Wi-Fi network.
If you can connect to your network, but you still don't have internet access, then there's likely something wrong with your modem.